How Corrid Uses AI

Corrid's AI assistant, June, helps businesses understand what they have and act on it. This page explains what June does, what she will never do on her own, and how your data is treated when AI is involved.

What June does

• Builds your Arc. June turns what you tell her, the files you share and the accounts you connect into a living model of your business: products, capacity, suppliers, customers and how they connect.
• Notices what matters. June watches for late orders, single sources, price, currency and tariff changes, and other risks and opportunities, and tells you what she found and why.
• Prepares the work. June drafts requests for quote, follow-ups, purchase orders and other messages, and compares the options, so you can decide quickly.
• Answers questions. You can ask June about your business in plain language, and she shows where her answer comes from.

What June never does on her own

• Nothing binding happens without your approval. June never sends a message, places an order, makes a payment or commits your business to anything until a person with the right role approves the exact action.
• Replies don't count as approval. A reply by email, text or chat can update your Arc or answer June's question, but it can never approve an order, a payment or any other action. Approvals happen only in Corrid, on the exact item.
• Emails and documents are information, not instructions. If an email or file contains instructions such as "please approve" or "send payment", June treats them as information to show you, never as commands to follow.

How June keeps you informed

• Sources and dates. Facts June uses carry where they came from and when, so you can check them.
• Estimates are labelled. When June doesn't have your real figure, she uses a stated default and marks it "estimated" until you confirm or replace it.
• She asks rather than guesses. When something is unclear or contradicts what she already knows, June asks you instead of assuming. Values that look implausible are held until a person confirms them.
• She says what she checked. June's updates name what she questioned or held back, not only what she did.

Your data and AI

• To answer and draft, Corrid sends the relevant parts of your data to our AI provider, which processes it only to return a response to us.
• No training on your data. We don't use your data, or data from your connected accounts, to train or fine-tune AI models, and our AI provider doesn't use it to train its models.
• What June learns stays in your account. June remembers your preferences and how you like things done so she can work better for you. Those notes belong to your account, you can see and remove them in Corrid, and they are never used for other customers.
• Data from Google, Microsoft, Xero and QuickBooks is handled under the limits in our Privacy Policy, including Google's Limited Use requirements.

People stay in charge

• You can edit, reject or ignore anything June proposes.
• June can suggest rules, such as how to choose between equal options, but a rule only takes effect once a person confirms it, and it never overrides the goals you set.
• Corrid doesn't make decisions about individuals based solely on automated processing that have legal or similarly significant effects; our Privacy Policy explains your rights. When Corrid flags something that needs judgement, such as a possible match on a sanctions list, a person reviews it and decides.
• You can tell June when something is useful or not, and she adjusts how often and how she reaches you.

Accuracy and oversight

• AI can be wrong. June's answers, estimates and drafts can be incomplete, out of date or inaccurate, even when they sound confident. Check anything important before you rely on it.
• Numbers are shown with their workings. Figures June gives come with how they were reached, the inputs used, their source and date, and whether each is verified, verified by you, estimated or unknown.
• A person reviews before anything is binding. Every message, order or commitment is reviewed and approved by a person at your business, who remains responsible for it.
• We review and improve. We test June before changes reach you and monitor how she performs. If you see an answer that is wrong or harmful, tell us at hello@corrid.ai.

Responsible use

Corrid is built for operating decisions about products, suppliers, customers, costs and orders. You agree not to use June or Corrid:

• to make or support decisions about individuals' employment, credit, insurance, housing or access to essential services, or any other decision with legal or similarly significant effects for a person;
• as a substitute for regulated professional advice, such as legal, tax, accounting, customs, financial or investment advice;
• to identify, profile or monitor individuals, or to process sensitive personal information about them;
• to create content that is deceptive, discriminatory, harassing or unlawful, or to impersonate a person or business;
• in any way that breaks our Terms of Service or the law.

Limits to keep in mind

June's analysis and estimates support your decisions; they don't replace your judgement or professional advice on legal, tax, customs or financial matters. Our Terms of Service explain this in full.

Questions

Email hello@corrid.ai with any question about how Corrid uses AI.